Customer Care Executive - Sales & Servicing

Location:
Coimbatore

Job Function:
Marketing/Sales

Job Descriptions:
ï‚· Position holder will be an individual contributor
ï‚· Build and manage productive, professional relationships with clients using telephonic and/or video conversations
ï‚· Ensure clients are using and deriving benefit from IndiaMART
 Ensure products/services in client’s e-catalog are accurately defined
ï‚· Prompt resolution of client complaints
ï‚· Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
ï‚· Daily 10-12 meaningful telephone/video calls with clients

Skill Sets:
Customer Handling, voice process, good communication skills, servicing, revenue generation