Location:
Coimbatore
Job Function:
Electrical&Electronics Engineer
Job Descriptions:
Plays a very important role of an expert technician role in repairing cellphones , tablets and laptops in the service center.
The individual must be presentable with utmost knowledge level in electronic repairs .
Must exhibit high discipline along with quality assurance and time management skills in the work place.
- Conduct a through pre-repair and post-repair analysis of all the devices brought to store by customers.
- Must be very good in soldering skills , device assembling and disassembling , software trouble shooting and also chip level repairs .
- Must be able to document and study critical repair problems and resolve it.
- Must be expert in all the levels of device repairs - level 1 ,level 2 , level 3 , and level 4
- Assist the Store manager and co-workers in very good customer service and business operations
- Must be able to train junior technicians.
- Must work with ESD and safety measures.
- Organize and schedule the mobile phones , tablets and laptops repairs with indepth knowledge and skills
- Must ensure the repairs are done smoothly and effectively within prescribed timelines committed to the customers
- Refer cellphone service manuals to ensure repairs are done without any errors
- Must inform and update the customers about the warranty and other ongoing promotions of the business.
Qualification requirements:
- Degree / Diploma in Electronics Technology or training institute certification.
- Two to three years’ experience within the mobile phone , tablet and laptop repair environment
Skill Sets:
- Must posess basic Computer skills - eg.E-mails, MS Office etc. - Must posess analytical skills. - Must be fluent in Tamil , English and other languages also is preferable - Time management skills for delivery of the repaired devices to the customers. -
Experience:
1 to 2 Years